What’s included
The benefit to your organisation
Instant user support provision We are available to address user support issues from day one. Within 1 day of joining us, we can take full control of your infrastructure.
Unlimited support No limit to the number of inquiries you submit- we will address them all.
Free site visits If it is not possible to resolve an issue remotely, we will attend your site at no extra cost.
24/7 core equipment monitoring Your equipment will be monitored constantly. Should anything go wrong, we will attend to it promptly, even during out-of-office hours.
Free IT advice When you are purchasing new systems, hardware or software, we will provide free impartial advice and compatibility assessments with your existing equipment.
Fast equipment ordering process Through our strategic partnerships and relationships with suppliers, we can order and deliver 90% of equipment within 2 days.
Free domain management We will produce as many alterations to your domain settings as you need.
Free spare computer While we are repairing your computer, we will lend you one of our spare computers, free of charge.
All inclusive monthly payments All your bills in one simple monthly payment – giving you a greater peace of mind.
Company wide spam protection All your existing or newly created mailboxes become automatically protected against spam – no user actions required.
Mail protection Should you have a power failure, your emails will not bounce but will be delivered to you once you are back on-line.